Refund Policy
Return & Refund Policy
We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.
Some products may include an extended return period or money-back guarantee, as stated on the product page. If applicable, those terms will take precedence over this standard return policy.
Return Eligibility
To be eligible for a return, your item must:
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Be unused and in the same condition you received it.
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Be returned in its original packaging.
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Include proof of purchase.
Return shipping costs are the responsibility of the customer unless the item arrives damaged, defective, or incorrect.
Sale items and gift cards are not eligible for returns or refunds.
How to Start a Return
To request a return, please contact us at support@laraletti.com.
If your return is approved, we will provide instructions on how and where to send your package.
Please do not send items back without first contacting us, as unauthorized returns will not be accepted.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery. If your item arrives damaged, defective, or you receive the wrong product, contact us as soon as possible at support@laraletti.com so we can evaluate the issue and resolve it promptly.
Exchanges
The fastest way to receive a replacement is to return the original item. Once your return has been approved, you may place a new order for the replacement item.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 3–6 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.
Refunds may be denied if the returned item shows signs of misuse, damage, or excessive wear beyond what is necessary to inspect the product.
Contact Us
If you have any questions about this Return & Refund Policy or need assistance with a return, please contact us:
Email: support@laraletti.com